Informativa sui rimborsi

30-Day Return Policy

We want you to shop with confidence. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

Eligibility for Returns

To be eligible for a return:

• The return request must be submitted within 30 days of delivery.
• The item must be returned in good condition and must not show signs of damage caused by misuse, improper handling, or normal wear and tear.
• Proof of purchase is required.

To initiate a return, please contact us at:
hectorsacal25@gmail.com

Once your return request is approved, we will provide instructions for returning the item.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. If your item arrives damaged, defective, or incorrect, contact us as soon as possible so we can evaluate the issue and provide an appropriate solution.

Return Shipping

Unless otherwise required by applicable law, customers are responsible for return shipping costs. If an item arrives damaged, defective, or incorrect, we will provide an appropriate remedy at no additional cost to the customer.

Refunds

Once the returned item is received and inspected, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method within 10 business days.

Non-Returnable Items

Gift cards and personalized products are non-refundable unless they arrive damaged, defective, or incorrect.

Consumer Rights

Nothing in this policy limits or excludes any consumer rights that may apply under the laws of your country, state, province, or region. Where local consumer protection laws provide additional rights, those rights will apply.